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Common Issues

This page summarizes common issues encountered when using FormAgent.ai and their solutions. The content will be updated and expanded regularly.

Common Issues & Solutions​

1. Chat Widget Not Displaying​

Symptoms:

  • The chat widget does not appear
  • Errors are shown in the browser console

Solutions:

  1. Check if the Agent ID is set correctly
  2. Ensure the script is loaded properly
  3. Clear your browser cache
  4. Try a different browser

2. AI Assistant Responds Slowly​

Symptoms:

  • Responses take a long time
  • Timeout errors occur

Solutions:

  1. Check your internet connection
  2. Check the server load status
  3. Review your cache settings
  4. Refresh your browser

3. Data Protection​

Recommended Actions:

  1. Back up your data regularly
  2. Set up access controls
  3. Apply security updates promptly

Contact & Feedback​